Privacy Policy

Privacy Policy

Introduction

Welcome to https://plumbing-and-supplies.thebestlocalpro.com (hereinafter referred to as “Plumbing And Supplies,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the data of our users in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado Private Information Protection Act (CIPA), USA
  • Utah Consumer Sales and Service Act (UCPA), USA
  • Connecticut Personal Information Protection Act (CTDPA), USA
  • Virginia Consumer Data Protection Act (VCDPA), USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website (https://plumbing-and-supplies.thebestlocalpro.com), applications, services, and products offered by Plumbing And Supplies. Please note that this Privacy Policy does not extend to external platforms, applications, or services accessible through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the practices for various user interactions:

  • Authorized User Account: If you create an account with us, we will collect and store your account information, including your name, contact details, and login credentials.
  • Website Visits: When you visit our websites, we may gather data about your device, such as IP addresses, browser types, and referring URLs, to enhance your user experience and for analytics purposes.
  • Communications: We communicate with users through various channels, including newsletters, emails, telephone calls, or text messages (SMS). By providing us with your contact details, you consent to receiving these communications, which may include promotional material and updates about our services.

Personal Data Collection

We collect several types of personal data, including:

  • Account Details: This includes user names, email addresses, passwords (hashed and salted), and profile information.
  • Payment Information: We securely process payment details such as credit card numbers, expiration dates, and billing addresses for transaction processing.
  • Financial Data: We may collect financial records to verify payment methods and conduct anti-fraud checks.
  • Purchase Information: Details about products or services you have purchased from us, including order history and delivery addresses.
  • Mobile Device Identifiers: Unique device identifiers, such as IP addresses, mobile phone numbers, and device tokens, for the purpose of delivering content and personalizing ads (with your consent).
  • Location Data: If you choose to share it, we may collect data about your location to provide location-based services.
  • Feedback and Reviews: We encourage user feedback and reviews, which include personal information when users voluntarily submit them.
  • Social Media Information: When you interact with our social media pages, we may collect data from these platforms, such as your public profile information.
  • Product Interest: We track the products you view, search for, or purchase to enhance your shopping experience and for marketing purposes (with your consent).

We obtain this data through direct user input, interactions with our systems, and automated technologies, including cookies and similar tracking tools. Additionally, third parties may share personal data with us, though we are not responsible for their data handling practices.

Cookies

We utilize cookies to enhance your experience on our websites and for analytics purposes:

  • Strictly Necessary Cookies: These cookies enable basic functions like login, account management, and security features.
  • Preference Cookies: They remember user preferences and settings to provide a personalized browsing experience.
  • Analytics Cookies: Used by our analytics providers to collect aggregate data about how visitors use our websites, including pages visited, time spent on each page, and referral sources.

You can control and manage cookies through your browser settings, but please note that disabling certain cookies may impact your user experience.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18 (or the legal age limit in your jurisdiction). If we learn that a child has provided us with personal data, we will take steps to delete it and notify you if required by law.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: If your data is inaccurate or incomplete, you can ask for its correction.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
  • Restriction: You may limit our processing of your personal data in specific cases.
  • Portability: You have the right to receive a copy of your data in a structured, commonly used format and to transfer it to another controller.
  • Objection: You can object to the processing of your data for specific purposes.
  • Non-Discrimination: You are protected from unfair treatment due to exercising your data privacy rights.

To exercise any of these rights or have questions about our data practices, please contact our Data Privacy Team at [email protected]. We will respond to your request as quickly as possible and in line with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website, and we encourage users to review this page periodically.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data privacy, please contact us:

  • Email: [email protected]
  • Postal Mail: Privacy Team, Plumbing And Supplies, [Street Address], [City, State, ZIP Code]