Privacy Policy

Privacy Policy

Introduction

Welcome to https://plumbing-and-supplies.thebestlocalpro.com (hereinafter referred to as “Plumbing & Supplies” or “we”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is respected at all times. This Privacy Policy details how we collect, utilize, and safeguard your personal data in accordance with international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://plumbing-and-supplies.thebestlocalpro.com
  • Any mobile applications or software developed and maintained by Plumbing & Supplies
  • Services and products offered through our platform
  • Interactions between users and our support team via email, phone, or text messages

Please note that this policy does not extend to external links or third-party services accessed from our website, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data during various user interactions:

  1. Account Creation and Management: When you create an account on our platform, we collect your name, contact details, and unique identifiers.
  2. Purchase Transactions: We securely process payment information for purchases made through our services.
  3. Communication: By subscribing to our newsletters or contacting our support team, you agree to receive communications from us, including promotional offers and updates.
  4. Website Usage: We track user behavior on our sites for analytics and personalization purposes.

Personal Data Collection

Plumbing & Supplies collects a range of personal data, which can include:

  • Account Details: Username, email address, and password.
  • Payment Information: Credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Records: Transaction history and account balances (encrypted).
  • Purchase Behavior: Product purchases, order frequency, and purchase amounts.
  • Mobile Device Data: Unique device identifiers, operating system, and mobile network information.
  • Location Data: IP addresses, GPS coordinates, and location services data.
  • Feedback and Reviews: Comments, ratings, and suggestions provided by users.
  • Social Media Profiles: Information shared when logging in via social media accounts.
  • Product Preferences: Search history, product views, and saved items.

We collect this data through direct user input, automated systems (like cookies), and third-party partnerships.

Cookies and Tracking Technologies

Plumbing & Supplies uses cookies to enhance your experience on our site:

  • Strictly Necessary Cookies: Ensure basic functionalities of the website.
  • Preference Cookies: Remember settings for a personalized experience.
  • Analytics Cookies: Track aggregated data for performance measurement and improvement.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We retain personal data for the duration of your account activity or as required by law. Once the data is no longer needed for these purposes, it will be securely deleted or anonymized in accordance with legal obligations.

Security Measures

The security of your personal data is a top priority. Plumbing & Supplies employs industry-standard security measures to protect information:

  • Encryption: All sensitive data is transmitted and stored using encryption protocols.
  • Secure Third-Party Processing: We engage trusted third parties for specific processing tasks, ensuring they adhere to strict privacy standards.
  • Access Controls: Only authorized personnel have access to personal data, and their actions are monitored.

Children’s Privacy

Plumbing & Supplies does not knowingly collect or solicit personal information from children under 18 years of age. If we become aware of the presence of any minors on our platform, we will take steps to remove their information.

Your Data Rights (depending on your location)

Different jurisdictions have specific data privacy laws that grant individuals certain rights regarding their personal data:

  • Access and Rectification: You may request access to or correction of your personal data held by us.
  • Erasure/Right to be Forgotten: In certain circumstances, you can ask for the deletion of your data.
  • Restriction: You have the right to limit the use or processing of your data.
  • Data Portability: Request a copy of your data in a portable format.
  • Objection and Non-Discrimination: Object to the processing of your data and be free from discrimination based on such objections.
  • Filing Appeals/Complaints: You have the right to raise concerns or file complaints with relevant supervisory authorities.

To exercise these rights, please contact our Data Privacy Team via the provided email address.

Changes to Privacy Policy

Plumbing & Supplies reserves the right to update this policy at any time. Any changes will be posted on our website with a revised effective date. We encourage users to review this page periodically for updates.

Contact Us

For any questions, feedback, or data-related requests, please contact us:

We aim to provide prompt and efficient responses to all inquiries.